Travelocity is the first online travel agency to introduce a free concierge service

SOUTHLAKE, Texas, January 14, 2013 /PRNewswire/ — With the peak booking season in full swing and spring break just around the corner, Travelocity today announced a new concierge service that is free to any customer booking a dynamic flight + hotel vacation package.


“This new benefit for Travelocity customers increases the value of our vacation package offerings and can come in handy on any journey,” said Simon Bramley, vice president & general manager of transportation, vacation packages and cruises, Travelocity. “Our customers are already saving hundreds of dollars on average when they book a flight and each hotel together.”

Travelocity is the first online travel agency to offer such a service. In addition to saving money, booking a vacation package on Travelocity gives travelers the flexibility to customize flight and hotel selections and the convenience of booking them together in one transaction.

How the Concierge Service Works:

After a Travelocity customer has completed a vacation package booking, they will receive a dedicated concierge service phone number via email. To be able to use the service before, during and/or up to two days after the trip, the customer only needs to call the number. Services offered with the concierge service include:

  • Restaurant referrals, reservations
  • Tickets for theatre, music attractions or sporting events
  • Links to golf course start time, reservations
  • Area Events and Festivals
  • Driving directions
  • ATM and bank finder
  • Help with booking salons and spas
  • Shuttle services
  • Weather forecast
  • Search for lost luggage; replace stolen luggage
  • Help with lost passport/travel documents
  • translation services

Visit to learn more about Travelocity’s new concierge service or take advantage of great deals on vacation packages with savings of up to 45 percent.

About Travelocity Global

Travelocity® is committed to being the traveler’s champion – before, during and after the trip – and offers the industry’s most comprehensive and proactive warranty ( This customer-centric focus, supported by 24/7 live phone support, competitive pricing and powerful shopping technology has made Travelocity one of the largest travel companies in the world. Travelocity also owns and operates: Travelocity Business® for business travel;, a leading online travel community;, a leader in online travel in Europe; and ZUJI, a leader in Asia-Pacific online travel. Travelocity is owned by Saber Holdings Corporation, a global leader in travel marketing and distribution.

Meredith McKee
([email protected])

SOURCE Travel Place


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