NH police, experts issue warnings as credit card skimmers found

Manchester police are investigating three incidents of credit card skimmer devices used to steal people’s information found in Queen City stores.In the past week, three credit card skimmer devices have been found in Manchester. The first was found at a Walmart on Gold Street, where a loss prevention employee found it on March 23 during a routine terminal check.”They started to look back at surveillance video and noticed that on March 16, there was a male that was by that terminal, and you could see him pull it out of his pocket, quickly snap it on, make a purchase and leave the store,” said Heather Hamel, of the Manchester Police Department.Police are working to identify a possible suspect seen on the surveillance video.Two similar skimmers were discovered at 7-Eleven stores on Beech Street and Maple Street. They were found two days apart stuck on top of the existing terminals.”It was actually, customers had been complaining that pressing the buttons was a little bit difficult,” Hamel said.James Gorman, an information security expert, told News 9 that card information can be collected in one of two ways.”Lots of times, it will store it right there on an SD card in the skimmer, or they could use it like a low power Wi-Fi or a low power Bluetooth to send it off to somewhere else,” Gorman said.Gorman said consumers are better protected if they use a credit card with a chip in it. In most cases, if making a debit transaction, the criminals would also need to see the consumer enter a PIN to gain access to the bank account because most surface skimmers don’t collect the PIN entry.Still, customers of the stores in question should check their bank and credit card statements daily.”They should be moderately concerned,” Gorman said. “I wouldn’t say they should be extremely concerned, and I don’t think they should ignore it.”Manchester police are investigating the three incidents separately, but at this point, they have not heard of any customers being victimized. They’re asking merchants in the city to inspect their card terminals daily.

Manchester police are investigating three incidents of credit card skimmer devices used to steal people’s information found in Queen City stores.

In the past week, three credit card skimmer devices have been found in Manchester. The first was found at a Walmart on Gold Street, where a loss prevention employee found it on March 23 during a routine terminal check.

“They started to look back at surveillance video and noticed that on March 16, there was a male that was by that terminal, and you could see him pull it out of his pocket, quickly snap it on, make a purchase and leave the store said Heather Hamel, of the Manchester Police Department.

Police are working to identify a possible suspect seen on the surveillance video.

Two similar skimmers were discovered at 7-Eleven stores on Beech Street and Maple Street. They were found two days apart stuck on top of the existing terminals.

“It was actually, customers had been complaining that pressing the buttons was a little bit difficult,” Hamel said.

James Gorman, an information security expert, told News 9 that card information can be collected in one of two ways.

“Lots of times, it will store it right there on an SD card in the skimmer, or they could use it like a low power Wi-Fi or a low power Bluetooth to send it off to somewhere else,” Gorman said.

Gorman said consumers are better protected if they use a credit card with a chip in it. In most cases, if making a debit transaction, the criminals would also need to see the consumer enter a PIN to gain access to the bank account because most surface skimmers don’t collect the PIN entry.

Still, customers of the stores in question should check their bank and credit card statements daily.

“They should be moderately concerned,” Gorman said. “I wouldn’t say they should be extremely concerned, and I don’t think they should ignore it.”

Manchester police are investigating the three incidents separately, but at this point, they have not heard of any customers being victimized. They’re asking merchants in the city to inspect their card terminals daily.

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